Terms and Conditions

All prices shown on the Solopassport website are in Indian Rupees (INR). Prices are fixed and not negotiable.

Below are the terms and conditions applicable for buying my paintings and photographs:

Buyer’s Responsibility

Buyers who purchase my painting(s) on Solopassport website must provide a delivery location (physical address) that is reasonable and easy to access for couriers and delivery of painting(s). Failure to do so may incur delivery charges if painting(s) need to re-delivered due to inability and difficulty to deliver the painting(s) originally.

If a painting cannot be delivered and is taken to a collection point, the painting must be collected from that collection point within the period indicated by the shipment provider. The period is usually provided to the buyer with a given notice with collection information by the shipment provider. Failure to collect the painting within the specified time frame may result in the painting being returned to the artist and the buyer forfeiting their 7 days return period.

After the 7 days has passed from notification of collection, it is considered the buyer owns the painting, and the refund period is expired. The buyer will then be charged for re-delivery of the painting.

Also, read refund and return policy.

Damaged paintings

The buyer is responsible for inspecting the external packaging of the paintings upon receipt and marking any noticeable damage on the delivery receipt as is required by the courier/ shipping provider. If there is significant damage to the external packaging, the painting must be rejected by you and returned to the courier. You will be required to contact us at Solopassport@gmail.com within 24 hours of the courier’s receipt to report the damage so that we may immediately resolve the situation with the courier. Failure to do this, confirms your acceptance of your order in good condition. Read our refund and returns policy to know more. 

Can the order be canceled?

  • We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product availability, errors in the description or price of the product, error in your order or other reasons. 
  • We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.  Without limitation to any provisions relating to Limitation of Liability, we will not be liable or otherwise responsible for any loss or damage caused to you by the cancellation of an order by us.

The original art content is and will remain the exclusive property of the artist. The painting is protected by copyright, trademark, and other laws of all countries. Our trademarks and trade dress may not be used in connection with any other product without the prior written consent of the artist. At no point do you, or will you, own the copyright of any image purchased from us to print. Prints may not be reproduced, copied, shared electronically, or used for any commercial purposes without prior, express permission by the artist. It is illegal to produce copies of any work which is copyrighted, and we reserve the right to request legal assistance to enforce any applicable laws should any breach of copyright be discovered.

Should you have a question, a concern or a complaint of any kind, please email at Solopassport@gmail.com.
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